Reception & Administrative Support

About Edmonton Community Foundation

Edmonton is a city shaped by people who care deeply about their community. Edmonton Community Foundation (ECF) exists to harness that generosity – connecting donors, charities, and community partners to enrich lives and build a vibrant city, now and for generations to come. 

 Each year, ECF distributes more than $44 million in grants and scholarships, made possible through the generosity of over 2,600 donors. Through more than 1,750 endowed funds representing over $1 billion in assets under management, ECF has granted more than $480 million to the community since 1990.  

 As the largest non-governmental funder of Edmonton’s charitable sector, ECF plays a unique role in identifying emerging community needs and directing resources where they can have the greatest impact. By working collaboratively with donors, nonprofits, volunteers, government, and community leaders, ECF helps ensure Edmonton continues to grow as an inclusive, resilient, and thriving community. 

The Opportunity

Reporting to the Controller, the Reception & Administrative Support position plays an important role in ensuring the smooth day-to-day operation of Edmonton Community Foundation’s office. As the first point of contact for visitors, donors, grantees, and other stakeholders, you will help create a welcoming and professional environment while providing administrative support across multiple departments. 

 This role is ideal for someone who enjoys balancing customer service, office coordination, and administrative responsibilities in a collaborative and mission-driven organization. 

Key Roles & Responsibilities

Reception & Front Desk Support 

• Serve as the primary point of contact for inquiries received in person, by telephone, and by email, providing friendly, professional, and timely assistance. 
• Welcome visitors to the office, notify staff of arrivals, and direct guests to meeting rooms or appropriate locations. 
• Answer and direct incoming telephone calls, take messages, and respond to routine inquiries. 
• Coordinate incoming and outgoing mail, courier deliveries, and packages. 

Office Administration

• Perform daily opening and closing office procedures. 
• Order, maintain, and monitor office supply inventory. 
• Coordinate office maintenance, repairs, cleaning services, and building-related requests with the property manager and external vendors. 
• Administer the corporate telephone system, including voicemail updates, extension changes, troubleshooting, and service requests. 
• Coordinate printer and photocopier maintenance and repairs. 
• Administer the office parking program. 
• Assist with meeting room set-up, preparation, and clean-up. 
• Support the development and maintenance of organizational templates, forms, and administrative processes to improve efficiency. 

Administrative Support

• Assist with invoice processing, including vendor setup and maintenance, invoice review, coding, and routing for approval. 
• Support donation processing and receipting activities. 
• Assist in drafting meeting agendas and preparing meeting documents. 
• Prepare, record, and distribute meeting minutes for assigned committees. 
• Provide administrative support to various departments, including data entry, filing, document management, copying, and scanning. 
• Assist in the preparation and formatting of correspondence, reports, presentations, and other materials. 
• Coordinate meetings, appointments, and room bookings, including logistics and calendar invitations. 
• Arrange catering and other meeting-related services, as required. 
• Additional administrative responsibilities, as required. 

The Ideal Candidate

The successful candidate will bring: 

• A diploma in Office Administration, Business Administration, or a related field, along with 1–3 years of administrative support experience in a multi-person office environment; equivalent combinations of education and experience will be considered. 
• Proficiency with Microsoft 365 applications, particularly Outlook, Teams, Word, Excel, and SharePoint. 
• Experience working with, or the ability to quickly learn, databases and other business systems. 
• Strong organizational skills and exceptional attention to detail. 
• The ability to effectively manage multiple priorities while maintaining accuracy and professionalism. 
• Strong interpersonal skills and a professional, welcoming, and customer-focused approach. 
• The ability to communicate professionally with a diverse range of individuals 
• Excellent verbal and written communication skills. 
• A collaborative mindset, with the ability to work effectively both independently and as part of a team. 
• Demonstrated ability to prioritize competing demands and manage multiple tasks effectively.

Additional strengths include: 

• A dependable, service-oriented approach and commitment to supporting colleagues and stakeholders. 
• Ability to work independently, exercise sound judgment, and take initiative. 
• Strong problem-solving skills and adaptability in a changing environment. 
• Excellent keyboarding and data-entry skills with a high degree of accuracy. 
• Demonstrated ability to prepare professional correspondence, reports, and other business documents. 
• Experience with databases and systems such as Salesforce, SharePoint, and Sage Intacct is considered an asset. 
• Knowledge of records management and document control practices is considered an asset. 
• Experience working in a charitable, non-profit, or community-focused organization is considered an asset. 

What we Offer

We offer a competitive salary and benefits package, professional development opportunities and a supportive work environment including: 

• Salary Range: $44,974 – $52,910/year. 
• A 35-hour standard work week. 
• Downtown work location with free parking available. 
• Extended Health, Dental and Short/Long Term Disability Benefits, Life Insurance and a Health Spending Account. 
• A 9% contribution to our group RRSP.  
• Due to nature of this position, the successful candidate will be expected to work out of the office. 
• Vacation starts at three weeks per year.  
• 12 combined personal and sick days. 

How to Apply

Please submit your application – including both a resume and cover letter – in PDF format to jobs@ecf.ca   

This position will remain open until a suitable candidate is found. Review of applications will begin June 22, 2026.  

Apply now to get the jump on a new career! 

ECF is committed to building a team that reflects the diversity of our community and creating an environment where everyone feels valued, respected, and supported to thrive. We encourage applications from individuals of all backgrounds, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, women, and members of the 2SLGBTQIA+ community.